Terms of service

Welcome to PrecisionLockGear.com. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By browsing, using, or purchasing from our store, you agree to be bound by these Terms.

1. General Information

This website is owned and operated by PrecisionLockGear.

Contact: info@precisionlockgear.com

We may update these Terms at any time without prior notice. Continued use of our site means acceptance of any updated Terms.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

2. Eligibility (18+)

Our products are intended exclusively for adults (18+).

By accessing or using this website, you confirm that:

You are at least 18 years old
You will not allow minors to access or purchase products from this site
You will use the products responsibly and legally in your jurisdiction

If you are under 18, you must leave the site immediately.

3. Products and Intended Use

PrecisionLockGear sells:

Chastity devices
Urethral plugs
Related adult wellness accessories

These products are intended for personal adult use only, for consensual activities between adults. They are not medical devices and must not be used for any medical treatment or in place of professional advice.

We make every effort to describe products accurately. However, variations may occur.

Product availability, descriptions, and pricing may change without notice.

4. Safety Disclaimer (Legal and ES-Compliant)

Our products must be used responsibly and with proper hygiene.

By purchasing and using our products, you agree that:

You understand the nature of chastity devices and urethral plugs
You will follow safe-use guidelines
You will stop use immediately if you experience pain, discomfort, or adverse reactions
You will consult a medical professional if needed
You will not misuse any products in a harmful manner

⚠️ IMPORTANT LEGAL NOTE

EU law does not allow us to disclaim all liability for product safety.
However, you agree to use the products at your own risk, and we are not responsible for injuries arising from misuse or use contrary to instructions.

This is the maximum legally allowed risk disclaimer in the EU.

5. Orders & Payments

By placing an order, you agree to provide accurate and complete information.

All payments are processed securely through Shopify Payments or other approved processors.

We reserve the right to reject or cancel orders, including for:

Payment issues
Product unavailability
Suspected fraud
Incorrect information

Refunds for cancelled orders are provided where applicable.

6. Shipping & Delivery

Shipping times vary depending on destination.

Please note:

Customs delays may occur
Import duties and taxes (if any) are the customer’s responsibility
We are not responsible for delays caused by couriers, customs, or incorrect addresses provided by the customer

For details, refer to our Shipping Policy.

7. Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.
By making a purchase, you agree to follow the conditions outlined there.

Some products may not be eligible for return due to hygiene and safety reasons.

8. Intellectual Property

All website content, including text, images, logos, product descriptions, and graphics, is owned by PrecisionLockGear and protected by copyright and trademark laws.

You may not copy, reproduce, or use any content without written permission.

9. Prohibited Uses

You may not use our site or products for:

Illegal activities
Harmful or unsafe actions
Sharing explicit content involving minors
Violating intellectual property rights
Attempting to bypass website security

Violations may result in termination of service.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, punitive, or consequential damages arising from product use
Our maximum liability for any claim is limited to the amount paid for the product
We do not guarantee uninterrupted or error-free website operation

These limitations do not exclude rights guaranteed by EU consumer protection laws.