Shipping policy

Thank you for shopping at PrecisionLockGear.com. This Shipping Policy explains how your order is processed, shipped, and delivered.

1. Processing Time

Orders are typically processed within 1–5 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Processing times may occasionally be longer during peak seasons or due to unexpected circumstances.

2. Delivery Time & Methods

Delivery times depend on the destination and the local postal or courier service.

Estimated delivery time: 7–15 business days, depending on the destination.

Tracking information will be provided once your order has been dispatched.

Please note that delivery times are estimates and may vary due to circumstances outside our control.

3. Shipping Costs

We offer FREE worldwide shipping on all orders.

No minimum purchase is required.

4. Customs, Duties & Taxes
European Union (EU) Customers

For customers located within the European Union, the price paid at checkout is the final price.

No additional import duties, customs duties, or import taxes are payable by the customer upon delivery.

All applicable taxes and import-related charges are included or handled as part of your order. You will not be required to pay additional customs or import charges when receiving your parcel.

Customers Outside the European Union

Orders shipped to destinations outside the European Union may be subject to customs duties, import taxes, inspection fees, or administrative charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price and are the responsibility of the customer.

PrecisionLockGear.com cannot control or predict customs charges imposed by authorities outside the European Union.

5. Shipping Delays

Delivery may occasionally be delayed due to:

Customs inspections
Courier or postal service delays
Weather conditions
Incorrect or incomplete shipping information
High-volume or peak shipping periods
Other circumstances outside our control

PrecisionLockGear.com is not responsible for delays caused by external factors outside our reasonable control.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If a parcel is returned or cannot be delivered because the customer provided an incorrect or incomplete address, additional shipping fees may apply if the order needs to be resent.

7. Lost or Stolen Packages

If your tracking information shows no movement for more than 15 business days, please contact us so we can investigate the shipment and assist you.

If a parcel is marked as Delivered by the carrier but cannot be located, please contact us and the carrier as soon as possible so the situation can be investigated.

8. Contact Us

For shipping-related questions, please contact us:

Email: info@precisionlockgear.com

We aim to respond to all inquiries within 12 hours.