Shipping policy
Thank you for shopping at PrecisionLockGear.com. This Shipping Policy explains how your order is processed, shipped, and delivered.
1. Processing Time
-
Orders are typically processed within 1–5 business days after payment is confirmed.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
Processing times may be longer during peak seasons or due to unexpected delays.
2. Delivery Time & Methods
Delivery times depend on the destination and the local postal/courier service.
Estimated delivery time:
📦 7–15 business days, depending on location.
-
Tracking numbers will be provided once the order has been dispatched, where available.
-
These time frames are estimates and may vary.
3. Shipping Costs
-
We offer free worldwide shipping on all orders.
-
No minimum purchase is required.
4. Customs, Duties & Taxes
International shipments may be subject to:
-
customs duties
-
import taxes
-
inspection fees
-
administrative charges
These fees are not included in product prices and are the responsibility of the customer.
We are not able to control or predict these charges.
5. Shipping Delays
Delivery may be delayed due to:
-
customs inspections
-
courier or postal service delays
-
weather conditions
-
inaccurate shipping information
-
high-volume periods
We are not liable for delays caused by external factors outside of our control.
6. Incorrect or Incomplete Address
Customers are responsible for providing an accurate shipping address.
If a parcel is:
-
returned due to an incorrect or incomplete address
-
undeliverable due to customer error
additional shipping fees may apply to resend the order.
7. Lost or Stolen Packages
Once a parcel is marked Delivered by the courier:
-
we are not responsible for lost or stolen packages
-
claims must be made directly with the carrier
If your tracking shows no movement for more than 15 business days, please contact us for assistance.
8. Contact
For shipping-related questions, please contact us:
You can expect a response within 12 hours.