FAQ

Question 1: How do I place an order?
Answer: Open the product page, select your size and quantity, click “Add to Cart,” then “Proceed to Checkout.” Fill in your shipping and payment details to complete the order.

Question 2: What happens after I place an order?
Answer: Once payment is confirmed, you’ll receive an order confirmation email. We usually ship within 1-3 business days and provide a tracking number.

Question 3: How do I choose the right size?
Answer: All size measurements are shown in the product description and photos. If you’re unsure, we recommend sets that include multiple ring sizes for flexibility.

Question 4: Can I change my order after placing it?
Answer: Yes, please contact us within 24 hours after placing your order, and we’ll do our best to assist with changes.

Question 5: Can I return a product?
Answer: For hygiene reasons, opened or used items cannot be returned. If the item arrives damaged or incorrect, please contact us within 48 hours of delivery.

Question 6: How long does delivery take?
Answer: Delivery time is usually 7–30 business days, depending on your location. A tracking number will be provided once your order is shipped.

Question 7: Is the packaging discreet?
Answer: Yes. All items are shipped in plain, neutral packaging with no product names or logos.

Question 8: Will the payment show up discreetly?
Answer: Payments are processed discreetly. On your bank statement, only a general company name will appear.

Question 9: Is shipping free?
Answer: Yes, all orders come with free worldwide shipping — no extra charges.

Question 10: How can I track my order?
Answer: Once your order is shipped, you’ll receive an email with a tracking number to check your delivery status online.